Case
Study

Mossman & Port Douglas Offices

MOSSMAN & PORT DOUGLAS

“After first researching a number of alternate real estate franchise systems, my business partner and I joined the Raine & Horne network in 2009, assuming proprietorship of our first office in Mossman, just north of Port Douglas in Far North Queensland.

“As part of our due diligence we surveyed our friends, family, past customers and members of the public for their opinions about the various real estate brands.

“The feedback we received confirmed our own views that Raine & Horne was considered to be one of the most solid and trustworthy real estate brands, with a strong market acceptance across Australia, and a reputation for integrity and personal service.

“Confirmation of these attributes was an important part of our decision-making process. Then, after thoroughly investigating the Raine & Horne franchise system, we found it ticked all the boxes.

“Importantly, we established that it provided a quality franchise support and training program, leading edge sales and customer relationship management software, and a quality, easily configurable website to ensure we would have a strong, professional and instantly recognisable Internet presence.

“As a result, we’ve now realised our goal of opening a second office, in Port Douglas.

“We enjoy being part of the Raine & Horne franchise community and find it allows the flexibility for people like us to specialise in certain areas of real estate and to implement our own business model and strategies.

“In a nutshell, Raine & Horne is one of the most pro-active franchise groups and it has similar goals to us – to be respected as an industry leader that adheres to a set of business practices focussed on total commitment to personalised service and exceeding client expectations.”

David Cotton, Raine&Horne Mossman/Port Douglas